What We Collect and Why
When you open an account with us, we collect the information you provide directly — your name, contact details, and the credentials you set. When you make a deposit through bKash, Nagad, or Rocket, we record the transaction reference and amount so your balance updates correctly
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and we can resolve any dispute quickly. We do not store your full mobile wallet PIN or password; that stays between you and your wallet provider. We also collect device and session data — browser type, IP address, and pages visited — to keep your account
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secure and to detect unusual activity. If you contact our support team, we keep a record of that conversation. We hold your data only as long as your account is active or as required by applicable law. You can ask us to correct or delete your
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data at any time by writing to our support channel. Availability of our service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.